Miami Marvels will manage your calendar, calls and take over strategic processes that are core to your business.
Calendar
Share your Gmail, Outlook or iCloud calendar and Red Butler will manage your Calendar schedule and appointments. Just copy (cc) us on emails with your clients, sales leads or friends and we'll follow up, make sure they attend and share the details.
Calendaring Examples:
Share your calendar with us, we'll organize your meetings and keep your schedule running smoothly.
Meetings
Hello John, I've copied my assistant who will find a time for us to get together over lunch next week.
Conferences
Miami Marvels, I need you to get Julie and Michael on a conference call with me this Wednesday, please organize thanks.
Follow Ups
I still haven't heard back from a sales lead. Can you please email the person below and get them on my calendar?
Introductions
I met the CEO of ALPHA Company at a seminar, but I lost the contact info. Can you please reach out and get us on a call.
Re-Scheduling
I have to fly out on Friday to JFK and need to move our meeting. Please reach out to all parties and reschedule for next week.
Personal
My son has baseball games that I'd like added to my calendar. Please block out and make this a priority, thanks.
Need More Ideas?
Get our brochure, tips and a 2 hour bonus if you decide to sign up.
2. Client Services
We'll respond to emails and inquiries, follow up with past clients and provide additional support where required. Forward calls, emails or grant access to your web based software for ongoing presence and optimal client services.
3. Recurring
Set it and forget it. Utilize Miami Marvels to take over key core processes in your business. We can organize documents, enter data, filter messages, follow up with clients and more. Recurring requests are only available with (Silver) plan and higher.
Recurring Examples:
Set up core processes as recurring tasks that we'll automatically handle for you.
Data Entry
Access my Google Drive folder where I keep copies of my expenses and enter them into Quickbooks.
Documents
Log into my Dropbox folder and organize all of the files into sub folders by client name so I can access easily.
Inbox
Every morning, log into my customer service email address and respond to any leads and get them on my calendar.
Social Media
Here's an excel spreadsheet of posts I'd like you to get up on my social media pages, please also reply to all comments.
Invoices
On every 1st and 15th, please access my Alto account and let me know who is more than 30 days in arrears.
Database
Go into our Sharepoint account and move all contacts from that database into our MailChimp account.
Documents
Have your proposals, spreadsheets, blogs and documents proofread and enhanced. Miami Marvels will ensure that your materials are accurate, relevant and beautiful. We will edit documents, proofread, convert documents and more.
Research
Make better decisions with all of the facts. Delegate your research tasks to Miami Marvels. We will compile a list of contacts, conduct a competitive analysis, compile a list of relevant articles, research vendor quotes and much more.
Strategy
Need ideas, we've got em. Share your company or personal objectives and Miami Marvels will generate a plan and proposal to help get you there. Our deep client integration enables us to study processes and make them more efficient.
4. Personal Support:
Travel
Miami Marvels combines the flexibility and global executive concierge services of a travel agency with Internet-competitive fares and rates. Rely on Miami Marvels to find great rates, create itineraries, organize upgrades and more.
Privileges
Tap into our rolodex. Miami Marvels has accumulated hundreds of relationships at hotels, restaurants, nightclubs and more. Enjoy discounts, priority seating and even a greeting from the chef. Let Miami Marvels connect the dots.
Hotels/Resorts
Restaurants
Lifestyle
Growth
From recipes, to workout routines, family trip ideas to the perfect engagement proposal, we've got you covered. Miami Marvels can provide you with the guidance, support and care to keep your professional and personal life in balance.
Everything else
Miami Marvels provides a wide array of support for growth across business, personal, health and family needs. With our roots in the concierge service industry, it's likely that we're capable of supporting your individual objectives and needs.
Frequently Asked Questions
Who will I be working with?
A team of professional and talented Administrators who handle your day-to-day requests. Clients with (Platinum) Plan will also have a Dedicated Account Manager (DAM) who oversees your account to ensure quality and learn your preferences, processes, and integrations.
Do I get a dedicated assistant?
At Miami Marvels we provide you with an entire team instead of just one individual to handle your requests. This way you can have multiple requests completed at once, 12 hours of workday coverage and access to talent across our entire company.
What tasks can you do?
Our professional admins can help with everything. Our most popular types of requests fall into one of the following categories; research, proofreading, scheduling, document creation, making calls, ticketing, travel, and more.
What tasks can't you do?
There are primarily four things that we cannot provide our clients: anything requiring a professional license, providing artistic, design or creative work and finally any sort of impersonation, such as outbound sales calls.
Can I add more time?
Yes. Additional hours are available a la carte in the event you run out of time during your billing cycle. You can also upgrade immediately at anytime, or downgrade at your next renewal.
What are your hours?
Your team of Miami Marvels Administrators are available from 6:00 am to 6:00 pm PST Monday through Friday. However, you have access to your account and can submit requests 24/7/365.
Whose name will you use?
Miami Marvels will always make calls on behalf of "Your Name." Our professional administrators will also identify themselves as your “assistant” but cannot impersonate you.
Is there a long term contract?
No. Our service requires no contracts and you can cancel at anytime. Your account will automatically renew every 30 days and unused time does not roll over.
Where is your staff located?
Since launching in 2003, our offices are located in Miami, and Los Angeles.